Philips: Neue Firmware für 2014/2015/2016/2017er TVs mit Android TV 8 Oreo (QM163E: 26.39)

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  • #180335 Reply
    Maurice van der Werf
    Gast

    I have the same problem on my 48PUS7600. Update downloads from USB stick, TV asks to restart, progress bar gets to about 20% and TV restarts without error message but is still on the old firmware.

    Will try to install in recovery mode next.

    #180336 Reply
    Momchil
    Gast

    Tried to install in recovery but got this message “This software package is not applicable to tour TV””. Maybe Philips messed something up?

    #180337 Reply
    Maurice van der Werf
    Gast

    @Toengel Same error as Momchil in recovery mode. I will e-mail you a picture of the error message. Looks like something is wrong with the upg file, at least for the 7600/R3 model.

    #180338 Reply
    Toengel
    Keymaster

    Hi,

    I think the answer will be: Oreo is not supported for Rework-Models…

    Toengel@Alex

    #180339 Reply
    Maurice van der Werf
    Gast

    @Toengel I’m not sure what you mean by “Oreo is not supported for Rework-Models”. My 7600/R3 is already running Oreo, but it’s the previous version (25.238). Are you saying we will be “stuck” on this version and won’t receive any further updates? I find that hard to believe, because the hardware platform is QM163E, same as the other TVs with the same board.

    Maybe the “trick” with temporarily giving the TV a different model number in the service menu will work. I know that worked for the previous version that would not be offered over the internet until you changed the model number.

    #180340 Reply
    Marc
    Gast

    I can confirm update does obviously NOT work on upgraded models.
    My 7180/r2 stops update on approx. 20%, reboots and gets back to TV Mode.
    Tried both, online update and usb-download. Both no succes 🙁

    #180342 Reply
    Pus7600 HEVC nicht-mehr Frustrierter
    Gast

    Has anybody successfully applied the “trick” with the model version?

    Could anybody provide the 26.17 Oreo version as a download link as I am stuck on the initial Oreo?

    #180343 Reply
    Toengel
    Keymaster

    @toengel I’m not sure what you mean by „Oreo is not supported for Rework-Models“. My 7600/R3 is already running Oreo, but it’s the previous version (25.238). Are you saying we will be „stuck“ on this version and won’t receive any further updates? I find that hard to believe, because the hardware platform is QM163E, same as the other TVs with the same board.

    Maybe the „trick“ with temporarily giving the TV a different model number in the service menu will work. I know that worked for the previous version that would not be offered over the internet until you changed the model number.

    Hi,

    if the rework is done by a service center, the TV will come with Nougat. And since the rework TVs don’t have official support websites you depend on OTA updates… and all rework TVs will only receive Nougat updates (16.x) – and will never receive Oreo…

    That Oreo could be installed via USB manually is only known, since some guys around the internet (;-)) know, that it’s the same platform as in 2016… Now with 26.39 Philips decided to check the TV model number during the update procedure… if the TV is a rework model, the update won’t finish successfully…

    Toengel@Alex

    #180346 Reply
    Toengel
    Keymaster

    Has anybody successfully applied the „trick“ with the model version?

    Could anybody provide the 26.17 Oreo version as a download link as I am stuck on the initial Oreo?

    Hi,

    see firmware archive…

    Toengel@Alex

    #180348 Reply
    Laca
    Gast

    Hi Alex!

    There is a remedy for the problem…?

    #180349 Reply
    Maurice van der Werf
    Gast

    @Toengel I know you don’t have any influence on it, but that is a pretty pathetic move from Philips/TP Vision in my opinion 🙁

    @Marc You said you also tried the online method, does that mean you changed your TV model first in the service menu?

    #180361 Reply
    Maurice van der Werf
    Gast

    I decided to test the model change trick myself and what do you know, it worked!

    I changed the model number in the NVM Editor in the service menu from 48PUS7600/R3 to 49PUS7101/12 and rebooted the TV. After that I could successfully install the 26.39 version from a USB stick. Internet download would probably have worked as well, because the TV did find an online update. However, USB was quicker for me because I had already downloaded the software.

    After the upgrade I changed the model number back again and rebooted. I checked the option numbers and they all stayed the same, so I don’t think reflashing the NVM.BIN and NVM.EEE files is necessary.

    #180362 Reply
    Toengel
    Keymaster

    Hi,

    reflashing NVM/EED is only necessary to re-activate 3D via HDMI (only working for 4k sources)… without NVM/EED flashing, e.g. your PS3/Xbox don’t detect your TV as a 3D device.

    Toengel@Alex

    #180369 Reply
    Pus7600 HEVC nicht-mehr Frustrierter
    Gast

    Great, it worked with modifying the model and afterwards updating via USB. It is fantastic that this forum exists and I am happy to see that it is becoming more international. The downside of this is of course the fact that there is hardly any other place to get support for Philips TVs.

    It is a pity that Philips apparently startet to check model type during the update. Especially when you did not get the hardware “upgrade” during the warranty period and paid a lot of money for that.

    Does anyone know if/when the ambilight patent expires? I bet the sales of Philips TVs will crash if that is the case.

    #180370 Reply
    Laca
    Gast

    The update is successful 43PUS7150 / R2 !!! Type changed to 43PUS6401 / 12 !!! OTA Update OK and USB Update OK !!! This page is good! THX Alex!

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Antwort auf: Philips: Neue Firmware für 2014/2015/2016/2017er TVs mit Android TV 8 Oreo (QM163E: 26.39)
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