I’ve downgrad it to version 1.18 via usb (I had 1.18 firmware on my smarthphone). I have also did a reset. Unfortunately it didn’t help me :/

I can pair the soundbar to my phone or even to my WiFi. I can change the settings on the soundbar in the Philips app on my phone. I was trying to play music via Bluetooth but there is no sound at all.

On the Philips app I have this icon:

And it isn’t the Mute icon.

It is very weird. Yesterday everything was ok.

I use the proper app: “Sound” and “Entertainment”.

I’ve paired the sounbar to my smartphone and PC via Bluetooth. I have the connection, but no sound.

So I’m thing that the problem is bigger than I thought one the biginning.

Yes. I did factory reset after firmware 1.32 and 1.18.

Unfortunately sound via HDMI didn’t work.

But I have a good news.

I sent the soundbar to the service through the store where I bought it. They wrote back that it couldn’t be repaired and they would refund my money.