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Dear Philips… or do you don’t know what a correct aspect ratio is?

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Dear Philips,

it’s been a long time since I complained loudly. But it’s necessary (again). This time the buzzwords are: _correct_ aspect ratio, Philips TV Remote App, IP-EPG, SD broadcasts

Short introduction what _correct_ aspect ratio means. Means, that the original image content aspect ratio is _not_ changed when displaying it: content is _not_ stretched or compressed. So, why do your products still have issues to display content with a correct aspect ratio?

Let me give you two examples:

  1. Your Philips TV Remote App (Android version)… Did you ever used this ugly app in combination with your Wifi SmartScreen feature to display the TV broadcast on a tablet or smartphone? And not only with HD channels? Please, take a look at SD broadcasts! Why are you not able to display 16:9 SD content with the correct aspect ratio?
  2. Your IP-EPG… You know, that still 4:3 SD broadcasts exist? And you know, that the IP-EPG has a little small PIP window with the current broadcast? Did you ever take a look how content is displayed? I know, that 16:9 is working with the correct aspect ratio. But SD broadcasts with 4:3 aspect ratio are stretched to 16:9! Why cannot you fix that? The IP-EPG does have this problem since at least 5 years!

Correct me if I’m wrong, but isn’t the GUI one of the most important connection/interface to your customers? If yes, why are you ignoring such issue for such a long time?

So please, invest 2 hours to fix that! It’s not rocket science!

Toengel@Alex

Follow me on Twitter (@PhilipsToengel)

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Toengels Philips Blog gibt es seit Oktober 2010. Anfänglich spezialisiert auf den Philips Cinema Platinum 21:9 (55PFL9955H/12), fokussiert sich dieser Blog inzwischen auf viele Themen rund um Philips TV, Philips AVM (Audio, Video, Multimedia) und Philips Hue. Unterstützen kannst du diesen Blog beim Einkauf über Amazon oder via Spende für die Kaffeekasse.

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