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Antwort auf: “Drei Tage sind genug” – Philips’ neues Servicekonzept im Test

ich weiß ja nicht, welcher defekt bei dir vorliegt, aber hätte profectis dir einen techniker geschickt, der das gerät repariert (wie gesagt, falls überhaupt vor ort machbar), dann wäre die geschichte lang zu ende! dieser austausch ist in meinen augen ganz großer mist! ich kenne diese prozedur als händler und service-fachkraft für einige sharp consumer-produkte nur zu gut - ich habe nie wirklich gute erfahrungen mit den dann zur verfügung gestellten geräten gemacht. vor allem sind immer mängel am gehäuse, leider! ich will mein gerät nicht austauschen lassen, um dann am ende möglichst einen tv in meinem wohn- oder schlafzimmer stehen zu haben, was zuvor in einem raucherhaushalt stand. mit dem einen profectis-ma in meiner region bin ich auch noch nie auf die fresse geflogen. auch wenn sicher nicht immer gleich die ersatzteile da sind und die vereinbarten termine manchmal eine große zeitspanne von bis zu 8 stunden haben, oder termine nicht eingehalten werden - am ende ist immer alles gut geworden und die geräte konnten in meinen räumen wieder in einen funktionfähigen zustand versetzt werden, oder die optischen mängel konnten beseitigt werden. bei 3 philips-tv's, denke ich, weiß ich wovon ich spreche - und es gab an jedem von denen etwas zu machen!
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