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Antwort auf: “Drei Tage sind genug” – Philips’ neues Servicekonzept im Test

Mein 9955 wurde am letzten Donnerstag abgeholt (28.06.2012). Auch ich hatte das problem mit dem Telefonservice ( Warteschleife und dann hat sich eine Dame gemeldet mit der Begründung , dass alle Mitarbeiter im Gespräch wären). Sie sagte es wird sich innerhalb der nächsten 2-4 Stunden einer melden. Erst in 2 Tagen hat sich einer gemeldet gehabt !! einfach unverschämt. Dies ist jetzt meine 3te Reparatur des 9955. Beim ersten mal wurde das panel getauscht wegen Striche an der Seite , dann mit dem neuen Panel kam der Strich in der Mitte daher und wieder habe ich druck gemacht und der TV ging wieder auf Reisen. Aber er kam zurück mit der Begründung kein Befund. Jetzt kam wieder an der rechten Seite diese Striche. Kann ich nach der Reparatur irgendwie druck machen , dass ich mein Gerät gewechselt haben will`/kann ?
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